FAQ's

Shipping costs in Spain for a box weighing 25 kg or less are €15. In Europe, they range from €20 to €45.

You can calculate your shipping costs in your shopping cart or at checkout on our website to find out the exact amount.

The estimated delivery time in TVW Vintage Wholesale in Spain usually are 2-4 working days. In Europe between 3-7 working days.

The time stars at the moment the UPS carrier picks up the order, not from the moment the order is confirmed, as we need time for our employees to prepare the order.

We ship throughout Spain and Europe.

For international shipments the orders must be at least 200 kg.
If the customer wants a smaller quantity, they must arrange transportation themselves.

If you would like to place a large order, you can do so by filling out the following form or contacting the following number.

You can find prices for large orders here. Prices differ from those listed on the website.

As soon as we process your order to begin fulfilling it, you will receive a tracking code at the email address you used to place your order.

We prepare orders within 1 to 3 business days, depending on our workload. Once your order leaves our warehouse, you can track it using your code.

We work with UPS as our delivery company, and they pick up orders from our warehouse Monday through Friday.

You can make your reservation for handpicking at our warehouse in the services section of our website or by contacting the following number.

Our warehouse is open to everyone!

Generally, if you come to our warehouse, it is to handpick your order or pick up your online order for free. All other purchase options are made on the website or by other methods.

If you want to choose your garments one by one, and you can't come to our warehouse to handpick them, we offer a video call service.

You can check all the conditions of the video call service here. You can make your reservation on that same page.

El kilo sale is a specific purchasing service, specially designed for retailers looking to make large purchases in one or more categories.

It is available for purchases of 200 kg or more, making each kilo of clothing cheaper.

You can find more information about this service and its prices here.

The minimum order for any customer on the website is marked according to the product. For packs sold by the unit, the minimum order is 5 or 10 units. For kilo packs and bales, the minimum order is 10 kg.

For large quantity orders, the minimum order is 100 kg.

No. We are wholesalers and sell to all types of resellers.

Although most of our buyers are resellers, there are some who do not have a business, people who are just starting out in the business, or people who want the clothes for themselves.

Yes. You can pick up your online order at our warehouse free of charge.
Simply indicate this when checking out your order.

At TVW Vintage Wholesale, we offer the best value for money on the market.
Our orders guarantee at least 90% grade A products.

The return policies are available to all users on our website.

If there has been a problem with your order or you are not satisfied with it, please contact us as soon as you receive it at the following number, indicating the problem and the order number.

Yes, they are original secondhand clothes.

The sizes of the products always vary and normally range from XS to XXL.

When you place your order, you can leave us any requests in the “notes” section, such as colors, sizes, or specific items. For example: “I would prefer more size L items.”

Our team will do their best to fulfill your requests, depending on the stock available at the time, but you will always receive a variety of sizes.

We accept the following payment methods: PayPal, credit card, or bank transfer.

If you have any questions about transactions or payment methods, please contact us via this form or at this number.

Customer service hours coincide with warehouse opening hours.

Monday to Thursday:
8:45 a.m. to 5 p.m.
Friday:
9 a.m. to 3 p.m.
Closed Saturdays and Sundays.

Hours may be subject to change due to holidays or vacations, which will always be announced on our social media and Google profile.

Yes, we issue invoices.
If you need an invoice with your order, please DO NOT place your order online. Instead, contact us at the following number.

Our warehouse is located at the following address: Carrer del Comtat, 8. Polígono La Cova, Manises, Valencia.

Our opening hours are: Monday to Thursday, 8:45 a.m. to 5 p.m. Friday, 9 a.m. to 3 p.m.

How to get to the warehouse: Your own vehicle Metro, and we will pick you up at the stop. If you arrive by plane at the airport or are staying at a hotel, we will pick you up ourselves.